Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the PawLisse website.

1. Data Controller

Identity / Owner: Lucas Cuervo Gayoso
Email Address: atencionpawlisse@outlook.es

2. Personal Information We Collect

When you visit the website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase, we collect your first name, last name, billing and shipping addresses, email address, payment information processed securely by payment gateways, and phone number.

3. Purpose of Processing

We use this information to fulfill orders, communicate with you, manage customer service, screen orders for potential fraud, and, with your consent, provide you with information or advertising related to our products.

4. Legal Basis for Processing

Performance of a Contract: To process your purchase, shipping, and billing.

Consent of the Data Subject: To send commercial communications.

Legitimate Interest: To ensure website security and prevent fraud.

5. Sharing Your Personal Information

We share your information with Shopify to support our online store, with shipping companies to deliver your order, and with payment gateways to process payments securely.

6. International Data Transfers

When using the Shopify platform and global technology providers, your data may be transferred outside the European Economic Area under appropriate legal safeguards, such as the Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We will retain your purchase information for our records unless you request its deletion, provided that we are not required to retain it to comply with legal, tax, or accounting obligations.

8. Your Rights

If you are a resident of the European Economic Area, you have the right to access, correct, update, or delete your personal information.

To exercise any of these rights, please contact us at atencionpawlisse@outlook.es and provide a copy of your identity document.

If you believe that your personal data is not being processed correctly, you may lodge a complaint with the Spanish Data Protection Agency (AEPD).

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.